Refund Policy

Last Updated: September 02, 2026

Returns

We want every customer to receive their order in excellent condition. If your product arrives damaged or incorrect, please contact our team as soon as possible.

Return Conditions

• Products must be unused and returned in their original condition.
• Return requests must be made within the applicable return period.
• Bespoke or made-to-order products may not be eligible for return.

Damaged Products

Any product received damaged must be reported promptly, with clear photographs provided as supporting evidence after delivery.

Refund Process

Approved refunds will be issued using the original payment method. The time required for the refund to appear may vary depending on your payment provider.

Contact Us

Email: INFO@GALLERIAGROUP.CO.UK